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Extra metrics to monitor

Last modified: 23 January 2024

The below metrics also may help monitor the customer’s reaction to your plugin price. For instance, if the LTV / CAC ratio is less than 0 or the churn rate is increasing, these are signals to rethink or optimize your current price and to double-check the product quality.

Sources: Price Intelligently SaaS Pricing Strategy, Profitwell, The Anatomy of SaaS Pricing Strategy.