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Value-based pricing

Last modified: 18 January 2024

The goal of value-based pricing is to figure out how much your potential customers are willing to pay for a product / plugin.

Instead of looking inwardly at your costs, or towards your competitors, with value-based pricing this time you look outward. You go out and ask your potential customers what value they see in your product.

Overall, there are two major ways that a product or service can create value for customers:

  • It helps increase customers’ revenue

    • by increasing the number of their paying users

    • by increasing the customer retention rate

    • by increasing the average revenue per customer

  • It helps decrease customers’ expenses

    • by saving their costs

    • by saving their time

Consider answering these questions to understand how much value your product or service creates for your customers:

  • What pain points will the customer solve with a product / plugin?

  • What product / plugin feature is the least valuable for the customer?

  • What product / plugin feature is the most valuable for the customer?

  • What is the price that a customer wants to pay for the product / plugin?

  • What is the price that a customer is willing to pay for the product / plugin?

It is also worth checking your potential customers’ price sensitivity by asking these questions:

  • At what price would the customer consider the product too expensive?

  • At what price would the customer consider the product to be so cheap that they would not consider it?

  • At what price would the customer consider the product to start to get expensive?

  • At what price would the customer consider the product to be a ‘good value’?

Sources: Price Intelligently SaaS Pricing Strategy, The Anatomy of SaaS Pricing Strategy, The Power of Experimental Pricing, Toptal, Hubspot, Getcheddar Cost-Based Pricing, Medium, Getcheddar Value-Based Pricing, Price Intelligently.